Our goal is to provide quality care in a timely manner. We schedule appointments in order to provide each patient with the individual attention they deserve.
Cancellation of an Appointment: We urge you to keep your scheduled appointments whenever possible. In the event you need to cancel, please contact the spa by phone at 801-837-3125. Your early cancellation allows us to offer your appointment time to another patient needing care. In order not to be charged for the visit, all guests visits need to cancel 48 hours prior to their appointment or there will be a $75 charge to their card on file.
No Show Policy: A “no show” is someone who misses an appointment without CANCELLING it in advance. We will charge a $75 fee to guest. Voice messages to our main line are time stamped and may suffice.
No Show Fee Policy Acknowledgement: By accepting an appointment at AKIN you are agreeing to this cancellation/”no-show” policy. If you do not agree, please cancel your appointment immediately. If you do not cancel, you will be billed as outlined above. Late cancellation and “no show” charges must be paid before any further appointments will be made